- JotForm SupportEltonCrisAnswered on January 25, 2018 at 12:55 AM
What error do they get when they submit the form? Can you please provide more details about the problem they've encountered?
Also, is your form embedded? If yes, please let us know the website URL so we can check it here.
So far, when I check your Stripe payment field, it is properly configured. I don't' see any problem with it.