Why my account is downgraded again?

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    cassandrafalcon
    Asked on January 24, 2018 at 09:31 PM

    It downgraded again and maxed out forms, submissions etc! Why does this keep happening?

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    ashwin_d
    Answered on January 25, 2018 at 02:51 AM

    I'm sorry for the trouble caused to you. 

    When your older subscription was cancelled, your account was scheduled to be downgraded and that caused this issue. I have taken care of your account issues and upgraded it to bronze plan.

    Please sign out from your account and then sign in again for the changes to reflect.

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    cassandrafalcon
    Answered on January 26, 2018 at 06:35 PM

    Thanks.