- cassandrafalconAsked on January 24, 2018 at 09:31 PM
It downgraded again and maxed out forms, submissions etc! Why does this keep happening?
- JotForm Supportashwin_dAnswered on January 25, 2018 at 02:51 AM
I'm sorry for the trouble caused to you.
When your older subscription was cancelled, your account was scheduled to be downgraded and that caused this issue. I have taken care of your account issues and upgraded it to bronze plan.
Please sign out from your account and then sign in again for the changes to reflect.
- cassandrafalconAnswered on January 26, 2018 at 06:35 PM