I would like to cancel my membership

  • Profile Image
    ChessTheMusical
    Asked on January 25, 2018 at 06:48 AM

    Hi,

    we would like to cancel our silver-membership

    Can you help us with this?

    All the best

    from Simon

  • Profile Image
    metehancet
    Answered on January 25, 2018 at 09:03 AM

    You can downgrade your subscription back to free plan. Please, take a look at this guide : How-to-Downgrade-Subscription-Back-to-Free-Account

    After confirming the subscription cancellation, the subscription wont be auto-renewed anymore.

    If you want it to be downgraded immediately please contact us.

    Let us know if you need further assistance.

  • Profile Image
    Ardian_L
    Answered on January 25, 2018 at 10:38 AM

    You can proceed as suggested by @metehancet. If you have any troubles please let us know so we can help you.