- ChessTheMusicalAsked on January 25, 2018 at 06:48 AM
we would like to cancel our silver-membership
Can you help us with this?
All the best
- metehancetAnswered on January 25, 2018 at 09:03 AM
You can downgrade your subscription back to free plan. Please, take a look at this guide : How-to-Downgrade-Subscription-Back-to-Free-Account
After confirming the subscription cancellation, the subscription wont be auto-renewed anymore.
If you want it to be downgraded immediately please contact us.
Let us know if you need further assistance.
- Ardian_LAnswered on January 25, 2018 at 10:38 AM
You can proceed as suggested by @metehancet. If you have any troubles please let us know so we can help you.