- mguzmandoficAsked on January 25, 2018 at 11:00 AM
Please explain me what is the difference between submissions and form views.
If somebody makes click to the buttom "submit" I understand is a submission.
But When does it happen a "form view" for jotform's usage?
I wait your answer.
please see the attachment
- JotForm Supportashwin_dAnswered on January 25, 2018 at 12:11 PM
Form submission and form views are two different limits.
Form submission: When submit button of your form is clicked and form is submitted successfully, it is counted as a valid submission.
Form views: Every time your form is loaded in browser irrespective of it is submitted or not, it is counted as a valid form view. If you have embedded your form in your webpage and every time your webpage is loaded in browser by any user, your form is also loaded along with your webpage and its counted as a valid form view.
Hope this answers your query.
Do get back to us if you have any questions.
- mguzmandoficAnswered on January 25, 2018 at 04:27 PM
Thanks for your answer.
I have the Form submission limit in 1,000 monthly submissions, and the Form views limit in 10,000 monthly form views, in my plan.
What does it happen if the Form submission gets 3,000 monthly submissions, and the Form views gets 20,000 monthly form views, and I don't want to upgrade to another plan?,
Do Jotform allow the additional form views and additional submissions during the month they happen?
How much, additional, I have to pay that month?
I wait your answer
- JotForm SupportKevin_GAnswered on January 25, 2018 at 05:45 PM
If you reach any of the limits you will be notified on your account and your forms will be temporary disabled until the first day of the next month (EST) or until you decide to upgrade.
The limits per plan are fixed and if you need more submissions then you will need to purchase the next plan of the current you're on, you can check the limits as well as the price per plan here: https://www.jotform.com/pricing
If you have questions, let us know.