Whats difference between monthly submissions and form views?

  • Profile Image
    mguzmandofic
    Asked on January 25, 2018 at 11:00 AM

    Hello,

    Please explain me what is the difference between submissions and form views.

    If somebody makes click to the buttom "submit" I understand is a submission.

    But When does it happen a "form view" for jotform's usage?

    I wait your answer.

    Thanks

    Mauricio Guzmán

    please see the attachment

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  • Profile Image
    ashwin_d
    Answered on January 25, 2018 at 12:11 PM

    Form submission and form views are two different limits.

    Form submission:  When submit button of your form is clicked and form is submitted successfully, it is counted as a valid submission. 

    Form views: Every time your form is loaded in browser irrespective of it is submitted or not, it is counted as a valid form view. If you have embedded your form in your webpage and every time your webpage is loaded in browser by any user, your form is also loaded along with your webpage and its counted as a valid form view.

    Hope this answers your query.

    Do get back to us if you have any questions.

  • Profile Image
    mguzmandofic
    Answered on January 25, 2018 at 04:27 PM

    Hello ashwin, 

    Thanks for your answer.

    Another request:

    I have the Form submission limit in 1,000 monthly submissions, and the Form views limit in 10,000 monthly form views, in my plan.

    What does it happen if the  Form submission gets 3,000 monthly submissions, and the Form views gets 20,000 monthly form views, and I don't want to upgrade to another plan?,

    Do Jotform allow the additional form views and additional submissions during the month they happen?

    How much, additional, I have to pay that month?

    I wait your answer

    Thanks

    Mauricio Guzmán


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  • Profile Image
    Kevin_G
    Answered on January 25, 2018 at 05:45 PM

    If you reach any of the limits you will be notified on your account and your forms will be temporary disabled until the first day of the next month (EST) or until you decide to upgrade. 

    The limits per plan are fixed and if you need more  submissions then you will need to purchase the next plan of the current you're on, you can check the limits as well as the price per plan here: https://www.jotform.com/pricing 

    If you have questions, let us know.