Why all of a sudden my account is suspended?

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    Joseph Simmons 
    Asked on January 30, 2018 at 04:36 PM

    im trying to figure out why my account all of a sudden decide to get supended?

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    Kevin_G
    Answered on January 30, 2018 at 05:59 PM

    I can see this is a duplicated post, you have been answered on this one: https://www.jotform.com/answers/1367373 

    I would also recommend you to update your profile email address with your corporate address, that will help to proof that your forms are not used for phishing purposes. 

    Please post any follow up reply on that thread so we can assist you better. 

    Thanks. 

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    IndiePlugMedia
    Answered on January 31, 2018 at 11:43 AM
    can you resotre my account or take that passcode field. do you guys have a
    way for my clients to create passwords in jotform?
    ...
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    Kevin_G
    Answered on January 31, 2018 at 12:42 PM

    Unfortunately, it's not allowed at all to ask for a password, no matter if you are asking to create or for an existing password, we understand you you may not be asking such information for phishing purposes, but we need to act according to our terms

    Also, on your form "Sign Up Subscription" you seem to be creating a subscription for your forms; however, you're currently using a free email provider address on your JotForm profile, may you please provide a corporate address so we can verify our business? 

    You may send us an email to support@jotform.com from your corporate address including this thread id on the subject "1367378". 

    We will wait for your response. 

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    IndiePlugMedia
    Answered on January 31, 2018 at 01:43 PM
    I currently dont have any business email but i think ima take my business
    somewhere else thank you.
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