I would like to change my Jot Form user name

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    Mei Rui 
    Asked on January 31, 2018 at 03:17 AM

    Hi there,


    Could you please help me to change my exitsing username "MeiRui" to "CindeeChong" ?


    Thanks.

    Mei Rui

  • Profile Image
    bulent
    Answered on January 31, 2018 at 05:50 AM

    Hi,

    We have changed your username to "CindeeChong".

    Let us know if you need further assistance.

  • Profile Image
    Mei Rui 
    Answered on January 31, 2018 at 09:43 AM
    Dear Sir/Madam,
    Thank you for the prompt reply.
    May I know why the submission form link PAGE NAME still remain the same as
    the previous name? Although the user name has been changed. Refer to below:
    https://form.jotform.me/CindeeChong/ccreports
    Page name: Mei's Visiting Log
    Thanks.
    Tom Goh
    ...
  • Profile Image
    david
    Answered on January 31, 2018 at 11:05 AM

    If you had any custom form URL's, those URL's would not longer be functional.  You would need to update the custom URL's for the new username:

    https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form