- Edwin MmereoleAsked on January 31, 2018 at 10:40 AM
I received an email regarding a guilty field on one of my forms, and that the field needs to be deleted to reactivate account.
Please delete field or allow me access to delete field so I can resume using my account.
Thank you.Page URL:
- JotForm SupportktyaguirreAnswered on January 31, 2018 at 11:34 AM
Upon review of your account it was found that indeed your form:
http://www.jotform.us/form/62576339988174 is collecting passport information.
Please be advised that you need to do the following to comply:
If anywhere possible, could you update your email to a company domain? We will appreciate it.
We reactivated your account and your form is available so you can make the appropriate modifications.
- cmmereoleAnswered on January 31, 2018 at 12:29 PM
I have removed the Passport Information fields on the form. Thank you.
- JotForm SupportRichie_PAnswered on January 31, 2018 at 01:39 PM
Good to know you have followed my colleagues instructions.
Please let us know if we can be of further assistance.