Sinlge choice or multiple choice check boxes don't work.

  • Profile Image
    dazzababy
    Asked on January 31, 2018 at 11:02 PM

    Hi, I've used the same form for about 7 years. Recently my clients have been telling me the form is not working. Upon testing it in several browsers it appears to not work. All the fields fill out correctly but the check box above the submit button will not select . I tried editing the form and deleting the single choice check box and creating a new one. Even the multi choice box does not work. All I want is a simple check box at the bottom of the form for acceptance of terms. I have deleted the item off the form. Without the checkbox the form works fine. I will leave the checkbox off until I can get some support from you guys as the form is unusable with it on. Its important to note that I was not using any conditional arguments with the check box.

    Cheers from Australia.

    Regards Darren

  • Profile Image
    Nik_C
    Answered on February 01, 2018 at 04:07 AM

    I checked your form and found out that there is only a Text field there:

    1517475743Screen Shot 2018-02-01 at 10.0

    Probably the best way to go would be to add Terms widget:

    1517475905Screen Shot 2018-02-01 at 10.0

    You can check how it works here: https://form.jotform.com/80311990201950

    Let us know if that could work for you.

    Thank you!