suspened account

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    ray evans 
    Asked on February 03, 2018 at 08:38 AM

    Just checking in found my forms went down.


    Tried resetting password and still no luck.


    Thanks

    Ray Evans

  • Profile Image
    IreneA
    Answered on February 03, 2018 at 09:00 AM

    Your account was suspended because of this form BLANK REGISTRATION FORM asking credit card information. We have deleted the CC fields in your form and unsuspended your account.

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    Please be aware that this is illegal because it's considered a phishing activity, which violates our terms of use. Card number, expiration date, security codes and card holder name are considered critical information.  The only services allowed to collect  such data are those that are DSS/PCI certified.

    In light of this, it is a must to take any of the following options:

    1. Integrate your form with any of our Payment integrations.  

    2. You can take advantage of a feature inside of most of our payment integrations called "Authorization Only" which allows you to collect payments manually at a later time. Here is a more detailed guide on how to do this: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization.