Why has our account been suspended?

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    Rene Vicente  
    Asked on February 05, 2018 at 12:36 PM

    HI im a real company here in USA Florida. Now I saw today that my account says suspend If I have done something wrong. Would like to know? If able to fix this Please we run a business we all need to eat. 




    Thank you


  • Profile Image
    TREVON
    Answered on February 05, 2018 at 01:17 PM

    Your account has been suspended because the form ID "72316738746162" is required for user Bank information which violates our terms of use.  We may need your proof of running the business to allow you to collect user bank details.

    If you have any proof you are supposed to collect such information kindly share with us and we will evaluate and restore your account.

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    Miservicessoultions
    Answered on February 05, 2018 at 01:43 PM
    Ok Im a broker for lenders to help ou t clients. But if that is an issue.
    Ill go ahead and remove that form. But I have other forms that are not with
    banking. So If I remove that form for loans. Can I proceed with the other
    forms.
    Thanks,
    Ray V.
    ...
  • Profile Image
    Nik_C
    Answered on February 05, 2018 at 02:15 PM

    I re-activated your account temporarily, please remove the form so you can keep your account active.

    We'll wait for your response.

    Thank you!

  • Profile Image
    Miservicessoultions
    Answered on February 05, 2018 at 03:43 PM
    Ok great I will ASAP:
    Thank you,
    Ray V:
    ...