Email to customer.

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    sarahdurkin12
    Asked on February 07, 2018 at 11:06 PM

    How do I stop the email confirmation being set to the customer after a form is submitted?


    I have sent up my own email confirmation with active campaign   

  • Profile Image
    tina
    Answered on February 08, 2018 at 03:55 AM

    If I understood your concern correctly, you would like to remove the autoresponder being set up that is sent to form submitters after their form submission. 
    I have checked your account and I was not able to see any autoresponder email that is set up. It seems like you have found the solution as well. 
    Here is a guide to remove autoresponders:

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     If this was not helpful, could you please provide us more detail about your concern?
    So we can assist you better in this way.