Cannot login - "Suspended"

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    Steve Russert 
    Asked on February 08, 2018 at 09:15 AM

    What is wrong? Do I need to take action?

    Thanks,

    Steve Russert

  • Profile Image
    gaby_t
    Answered on February 08, 2018 at 09:51 AM

    Hello!

    Upon review of your account we found form: 'Royal Family KIDS Camp Wenatchee 2018 Staff Volunteer Application', was requesting to upload Driver's Licenses in digital format with an 'Upload button'.


    We needed to delete this field in order to reactivate your account. Please note that this type of digital collection is not allowed by our Terms of Use and free accounts are automatically suspended, you can find Terms of Use in the following link https://www.jotform.com/help/8-Terms-of-Use


    For that matter just the Driver's License Number, as you have requested, are in need of a signature field, which you have in place.


    Your form is clean an your account is active, you can continue developing your forms.

    Thank You.