- mindichAsked on February 08, 2018 at 01:02 PM
I recently created a new form which I integrated with my google docs account. Several responses have been submitted and I have received e-mail alerts for these, however the google form remains blank and are not populating with these responses. Please advise on how to troubleshoot this issue.
- JotForm SupportJanAnswered on February 08, 2018 at 02:15 PM
We are currently not experiencing any issues with our Google Spreadsheet integration. I have tested this and I can verify that it is working properly.
I suggest you redo the Google Spreadsheet integration. Here's a guide: How-to-Integrate-Form-with-Google-Spreadsheet.
Please take note that a new spreadsheet will be created if you redo it. I also cleared your form cache so that your forms will be refreshed from our servers.
Hope that helps. Thank you.