Integration with Google Docs are not populating with these responses

  • mindich
    Asked on February 8, 2018 at 1:02 PM

    I recently created a new form which I integrated with my google docs account. Several responses have been submitted and I have received e-mail alerts for these, however the google form remains blank and are not populating with these responses. Please advise on how to troubleshoot this issue.


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  • Jan
    Replied on February 8, 2018 at 2:15 PM

    We are currently not experiencing any issues with our Google Spreadsheet integration. I have tested this and I can verify that it is working properly.

    I suggest you redo the Google Spreadsheet integration. Here's a guide: How-to-Integrate-Form-with-Google-Spreadsheet.

    Please take note that a new spreadsheet will be created if you redo it. I also cleared your form cache so that your forms will be refreshed from our servers.

    Hope that helps. Thank you.