Problem still not resolved.

  • Faithholidays
    Asked on February 8, 2018 at 3:25 PM

    I have paid version and I see the following snapshot with the logo of jotform which is not what I expect. Can you help me out to do that. I have tried all the method you have sent but I am unable to so can you please remove that the Jotform logo from account

    1518121290Jotform snapshot Screenshot 10

  • Richie JotForm Support
    Replied on February 8, 2018 at 4:38 PM

    We are sorry for the inconvenience this may have caused.

    To remove the Jotform Branding in your Email Notification, we need to edit it in the Email Content and highlight the logo and delete it by hitting backspace or delete button.

    Problem still not resolved Screenshot 20

    Hope this helps.