Remove white space below form

  • socialally
    Asked on February 9, 2018 at 2:55 PM

    Hello! 

    How do you remove the additional white space below the form but above the Jotform branding? Below is a screenshot on the desktop, but it appears on mobile too. 

    1518205900jotform Screenshot 10



  • Richie JotForm Support
    Replied on February 9, 2018 at 3:39 PM

    Kindly edit your IFrame code height to height:700px;

    Remove white space below form Image 1 Screenshot 20

    Let us know how it goes.


  • socialally
    Replied on February 9, 2018 at 5:46 PM

    Hi Richie, 

    Unfortunately, I still see white space even though I changed the height to 700. I tried a smaller size, that didn't work either. 

    1518215002jotform Screenshot 10

    Here's what my coding looks like...

    1518215051coding Screenshot 21



  • John_Benson
    Replied on February 9, 2018 at 8:44 PM

    Hello,

    I checked your website and I did not see extra space. The website looks good on my end. I am using PC and I opened the website using Google Chrome.

    151822697252524ca Screenshot 10

    Is the issue still persists? If yes, please provide the internet browser you're using so we can try to replicate the issue.


  • socialally
    Replied on February 12, 2018 at 11:28 AM

    I'm glad to see everything looks good on your end! 

    Unfortunately, on Google Chrome (desktop and mobile) and Safari (mobile) I can still see a white space. It's not that big of an issue, thank you for your help everyone!


  • John_Benson
    Replied on February 12, 2018 at 12:32 PM

    Please remove the form embed on your website and re-embed it again using this code: 

    <iframe

    id="JotFormIFrame-80385304229152"

    onDISABLEDload="window.parent.scrollTo(0,0)"

    allowtransparency="true"

    allowfullscreen="true"

    src="https://form.jotform.com/80385304229152"

    frameborder="0"

    style="width: 1px;

    min-width: 100%;

    height:850px;

    border:none;"

    scrolling="no">

    </iframe>

    Please give it a try and if the issue still persists, please contact us again.