Remove white space below form

  • Profile Image
    socialally
    Asked on February 09, 2018 at 02:55 PM

    Hello! 

    How do you remove the additional white space below the form but above the Jotform branding? Below is a screenshot on the desktop, but it appears on mobile too. 

    1518205900jotform.PNG



  • Profile Image
    Richie_P
    Answered on February 09, 2018 at 03:39 PM

    Kindly edit your IFrame code height to height:700px;

    Let us know how it goes.


  • Profile Image
    socialally
    Answered on February 09, 2018 at 05:46 PM

    Hi Richie, 

    Unfortunately, I still see white space even though I changed the height to 700. I tried a smaller size, that didn't work either. 

    1518215002jotform.PNG

    Here's what my coding looks like...

    1518215051coding.PNG



  • Profile Image
    John_Benson
    Answered on February 09, 2018 at 08:44 PM

    Hello,

    I checked your website and I did not see extra space. The website looks good on my end. I am using PC and I opened the website using Google Chrome.

    151822697252524ca.png

    Is the issue still persists? If yes, please provide the internet browser you're using so we can try to replicate the issue.


  • Profile Image
    socialally
    Answered on February 12, 2018 at 11:28 AM

    I'm glad to see everything looks good on your end! 

    Unfortunately, on Google Chrome (desktop and mobile) and Safari (mobile) I can still see a white space. It's not that big of an issue, thank you for your help everyone!


  • Profile Image
    John_Benson
    Answered on February 12, 2018 at 12:32 PM

    Please remove the form embed on your website and re-embed it again using this code: 

    <iframe

    id="JotFormIFrame-80385304229152"

    onload="window.parent.scrollTo(0,0)"

    allowtransparency="true"

    allowfullscreen="true"

    src="https://form.jotform.com/80385304229152"

    frameborder="0"

    style="width: 1px;

    min-width: 100%;

    height:850px;

    border:none;"

    scrolling="no">

    </iframe>

    Please give it a try and if the issue still persists, please contact us again.