How to force the form submitters to select an option on dropdown

  • RedIce
    Asked on February 11, 2018 at 4:52 PM

    Hello,

    How do I make sure that no one can actually pick " -- Please Select -- " as a option on the dropdown.

    I just want them to know they have to select an option.


    Thank you.

  • tina JotForm Developer
    Replied on February 12, 2018 at 1:12 AM

    Even though the "-- Please Select --" is an option within dropdown field, form submitters cannot select it as an option and submit the form if the dropdown field is required.

    1518415898Screen Shot 2018 02 12 at 8 Screenshot 10

  • RedIce
    Replied on February 12, 2018 at 4:47 PM

    Hello,

    That's strange cause we got an enquiry with " Please Select "


    Please view attachment.


    Shannon1518472038Screen Shot 2018 02 13 at 8 Screenshot 10

  • David JotForm Support
    Replied on February 12, 2018 at 6:27 PM

    In that Dropdown, -- Please Select -- is one of the options, instead of being the text for the empty option:

    1518477917Capture Screenshot 10

    The empty option is blank.  The First and default option is -- Please Select --.  Use the show text in empty option and update that text to -- Please Select --.  Then remove -- Please Select -- as one of the options in the list.

  • RedIce
    Replied on February 12, 2018 at 10:46 PM

    Hello David,

    That's what I was looking for :)

    Thanks

    Shannon