Not able to submit form. It shows error message that multiple submission are disabled.

  • pickaway
    Asked on 12. helmikuuta 2018 klo 11.46

    I created a form that we want to use to get to know our staff members. When I copy the published link and send to others to complete the form we get a message that the form cannot be used more than one time. So I changed some settings and now I get a "!" block when I "submit" the completed form.


    What am I doing or not doing correctly to get this form sent out to my staff?

    Jotform Thread 1381421 Screenshot
    Page URL: https://form.jotform.com/pickaway/get-to-know-me
  • Ashwin Jotform Support
    Replied on 12. helmikuuta 2018 klo 12.48

    I did check your form and found that you have set "Unique Submission" as "Check Cookies and IP" which will disable multiple submission from same IP address. Please check the screenshot below:

    1518457557uniqueSubmission Screenshot 10

    That is the reason why you are not able to submit form more than once and you are seeing the error message. Please set the "Unique Submission" as "No Check" and that will solve this problem.

    Do try it out and get back to us if you have any questions.