You have turned off my submissions

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    Asked on February 12, 2018 at 11:10 PM

    It says I receive 10 free PayPal a month submissions and I do not get anywhere that amount.  Maybe 1, so why did you turn off my PayPal buttons?  

    I wrote in last time and they said it was a mistake that I had those with my free plan.  I need to know if you are reconnecting my buttons, because customers cannot pay for services on my website.  

    Your immediate help is appreciated.  

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    Answered on February 13, 2018 at 10:02 AM

    Our free plan payment limits have changed. According to new limits, free accounts can receive 1 payment submission each month. You can see your limits in the screenshot below:

    1518533685Screen Shot 2018-02-13 at 5.54

    I can see that you already receive a payment submission this month as you said. If you have more questions, please let us know.