I'm having problems with the receivings the emails

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    Alicia Diaz
    Asked on February 14, 2018 at 06:24 AM

    Hi, I'm having problems with the receivings the emails. I do not receive any emails to my address. Can you please help. Thanks



    This is a re-post of a comment on Why Am I Not Receiving Email Notifications

  • Profile Image
    Adrian
    Answered on February 14, 2018 at 09:24 AM

    Are you talking about this form? http://www.jotform.me/form/80442206911448

    I noticed that the Notification email includes a condition (in all the forms), so unless that condition is met the email will not be sent.

    1518618064Fullscreen_2_14_18__3_18_PM.pn

    1518618082The_Easiest_Online_Form_Builde

    I suggest you remove the condition since your form has only one language.


    Let us know if you need further help.