Why did my Google Sheets integration stop working?

  • Profile Image
    Asked on February 15, 2018 at 02:01 PM

    With a few test registrations, my integrations with Google Sheets worked great. However, with registrations actually happening now, nothing is going into those sheets. The link in JotForm under integrations goes to the correct sheet, but no data is in there.

  • Profile Image
    Answered on February 15, 2018 at 02:49 PM

    I checked the integration for your most recent form and it looks to be connected.  I sent the most recent submissions through to the sheet and the process looks to have completed.  If the integration is still disconnected, removing the integration and adding it back once again would create a new sheet with all current form data.