Help... I would like to cancel my subscription effective immediately before I am charged for another month. Please help

 You are available 24/7...  how long do I need to wait for a response?

I can see you have been assisted already on this thread: https://www.jotform.com/answers/1387206 

Please note that the response time varies depending on the number of request we are receiving in the day, our average response time is not usually more than 2 hours on a high traffic day and currently it's 1:41 hours. 

If you have additional questions, let us know.