Donation Form Error Account payment gateway is on Test Mode

  • gogrfx
    Asked on February 16, 2018 at 4:34 PM

    I created a donation form "We're All A Little Crazy Donation" and I'm getting an error that its in test mode. When I check the settings it looks like the Authorize is not in sandbox mode. Can you look into this and let me know where I can fix this error?


    Thanks,
    Greg


    Jotform Thread 1387449 Screenshot
    Page URL: https://weareallalittlecrazy.org/wp/donate/
  • Marvih
    Replied on February 16, 2018 at 5:49 PM

    Please disable Test Mode on your Authorize.net Merchant Account by logging in their website.

    To take your account out of Test Mode, please follow these steps:

    Log into the Merchant Interface at https://account.authorize.net.

    Click Account from the main toolbar.
    Click Settings in the main menu on the left.
    Click Test Mode under the Security Settings section.
    Drag the toggle to Live.
    The interface will confirm that the Test Mode settings have been successfully applied and the account is now in Live Mode.

    Note: You may also turn Test Mode on by following the above steps, and moving the toggle to Test.

    Please check the full thread here. https://support.authorize.net/authkb/index?page=content&id=A400&actp=LIST