Unable to access my account (auto suspended?)

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    MicKallyn Elis 
    Asked on February 17, 2018 at 12:28 AM
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    Victoria_K
    Answered on February 17, 2018 at 04:18 AM

    We do apologize for the inconvenience, your account was autosuspended. 

    However, I have checked your forms and it does not seem that you are collecting sensitive information. I can assume that the system finds some words, that you use in your forms, suspicious ("income", "paycheck"). I have now activated your account. 


    So, we kindly encourage you to look through JotForm's Terms-of-Use.

    Let us know if you need more help.