Square Payment: Payment Error.

  • leelatimer
    Asked on February 19, 2018 at 10:47 AM

    A customer emailed me and said they are receiving this error (see attachment) when trying to make a payment. The form has been working fine for months and I've made no changes to it...so not sure what's up.

    The form is located here: https://form.jotform.com/73045251284957



    Jotform Thread 1389057 Screenshot
    Page URL: https://form.jotform.com/73045251284957
  • Sabbir
    Replied on February 19, 2018 at 12:05 PM

    I have cloned your form and at first, I got the error that you have mentioned. After couple of minutes, I tried again and I found the payment went through.

    Maybe it was a temporary issue on Square end.

    Can you please clear your browser cache and check back again?

    You can check my clone form here: https://form.jotform.com/80494453688975

    You can check with any test credit card.

    https://www.paypalobjects.com/en_AU/vhelp/paypalmanager_help/credit_card_numbers.htm

    You can use any CVV code and Expiry Date.

    Let us know if you have any further query.