Square Payment Form Error

  • Profile Image
    leelatimer
    Asked on February 19, 2018 at 10:57 AM

    A customer emailed me and said they are receiving this error (see attachment) when trying to make a payment. The form has been working fine for months and I've made no changes to it...so not sure what's up.

    The form is located here: https://form.jotform.com/73045251284957

  • Profile Image
    Victoria_K
    Answered on February 19, 2018 at 12:15 PM

    From what I can see at your Square Integration, it seems that everything is set up correctly.

    But, to be sure, I kindly ask you to fill your form in a Test mode:

    1519060419Screenshot_3.png

    Let us know how it goes, in order to investigate further.