- chazz26Asked on February 21, 2018 at 05:40 PM
I'm having several people tell me they are seeing a blank screen when trying to fill out a form. I just checked myself and and seeing a white, empty screen.Page URL:
- chazz26Answered on February 21, 2018 at 06:43 PM
Ok, the site isn't down bc I just checked my other forms and they are working. This particular form will load on a mobile device but not on PC or Mac, Safari, Chrome, or Edge.
- JotForm SupportJohn_BensonAnswered on February 21, 2018 at 08:48 PM
I checked the form link you provided using PC in Google Chrome and it is working properly. Here's a screenshot of the form:
I cleared your form cache on our server. Please check if the issue still persists. Also, is the form embedded on a website? If yes, please provide the link so we can investigate it further.