Restore work done

  • Bridget Ornelas
    Asked on February 22, 2018 at 5:36 PM

    Hi there. I was filling out a jot form for another company and all my work was erased. The link they sent me is just having me start all over again. Is there any way to see in the back end what work I've done and restore it?

  • Kevin Support Team Lead
    Replied on February 22, 2018 at 7:57 PM

    It's not possible to restore the information unless that any of the methods below is implemented on the form: 

    https://www.jotform.com/help/227-How-to-Enable-Auto-Fill-on-Forms 

    https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later 

    However, this is something that the form's owner decides if either implement or not to his form.