Form: Submissions are missing.

  • thegallerymo
    Asked on April 16, 2024 at 3:29 PM

    Our form and submissions were all somehow deleted is there any way to recover these from a last saved point?

    Page URL: https://www.facebook.com/share/5AVmpyRd4HN9U7yp/?mibextid=WC7FNe
  • Joshua_T JotForm Support
    Replied on April 16, 2024 at 4:12 PM

    Hi thegallerymo,

    Thanks for reaching out to Jotform Support. I am sorry you are having trouble with this. When I checked our system, I saw that there are 31 submissions in the form listed above. Check out this screenshot below:

    Form: Submissions are missing Screenshot 30

    Some of the submissions are in the Trash Entries and Archive. You can access them by clicking on the Three Vertical Dots icon beside the name of the table in the first tab.

    Form: Submissions are missing Screenshot 41

    If that’s not exactly what you’re looking for, can you explain a bit more, so I can help you better?

    Once we hear back from you, we can move forward with a solution.