I am trying to use the feature of "hide field" in a form and it is not working.

  • Profile Image
    Asked on February 23, 2018 at 02:34 PM


    I am trying to use the feature of "hide field" in a form and it is not working. Here are more details:

    I would like to a simple form which start with a heading and one questions. more questions will show up based on the previos answers. I know we can use the "Hide Field" options, but it does not seem to be working. I created all my questions, I selected them all and click "Hide". They are shown as hidden, but when I try to preview the form or do a test on my website, I still see all the questions.

    Is there a glitch here or am I not doing something right? Thanks!

    1519414497Screen Shot 2018-02-23 at 2.33


    1519414522Screen Shot 2018-02-23 at 2.33

  • Profile Image
    Answered on February 23, 2018 at 03:35 PM

    I assume you're referring to this form: https://www.jotform.com/build/80526120947960?

    Could you please tell us what should be the workflow and how the form should work since I'm not sure based on current fields and conditions?

    Also, one advice, when you are conditionally hiding a certain field, you don't have to hide it through options as well, the condition will take care of that.

    1519418024Screen Shot 2018-02-23 at 9.32

    This guide might help as well: https://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic

    Let us know if you have any further questions.

    Thank you!