Emailing ( text /plane format)

  • Profile Image
    cheapo
    Asked on February 26, 2018 at 02:27 AM
    I'm using your email  to send out my pizza orders to a kitchen printer to all different restaurants the only format it except
    They require
    ( text /plane format)
     
    Not html format 
     
    Is there any settings I can make that happen so my printer can print it out properly without all the code
     I appreciate your help
    thanks
     
    Robert
  • Profile Image
    Victoria_K
    Answered on February 26, 2018 at 08:04 AM

    From what I can read, I can recommend you to look through this guide:

    How-to-Have-Text-Only-Message-Format-in-Email-Deprecated

    It would help you to create a Notification email with plain text only. 


    Let us know if you need more help.

  • Profile Image
    cheapo
    Answered on February 26, 2018 at 09:43 AM
    Victoria is it possible you can clone it
    My newest form from 2/25/18
    Let me see a sample is that possible thanks
    ...
  • Profile Image
    cheapo
    Answered on February 26, 2018 at 09:43 AM
    Another question
    Can one email be normal
    And the other email be playing text on the same form??
    ...
  • Profile Image
    cheapo
    Answered on February 26, 2018 at 10:25 AM

    Once I do all those step to change the format to plain text

    Then it will work correctly  fill out the form and press send it will go in plane text all the time??
  • Profile Image
    Victoria_K
    Answered on February 26, 2018 at 11:51 AM

    Of course, I will now clone your form and will update you with result.

  • Profile Image
    Victoria_K
    Answered on February 26, 2018 at 12:15 PM

    NOTE: If you're looking for a way to setup a text only email, this is not possible anymore. The new wizard will allow you to only change the HTML email, text only emails are actually no longer used as mobile devices are becoming more common and all can open HTML-based emails without issues.

    Here is my test form:

    https://form.jotform.com/80565113883964

    I have set up one of your notification emails according to the guide I have provided you earlier. 

    1519664911The Easiest Online Form Builde

    Output:

    1519664939Re_ Clone of 2_25_18- New Work

    Unfortunately, I do not know what should the content of your new email be to make it more suitable.

    And can you kindly provide us more information about your printer? Can it print PDF? 

    I can also suggest to save email body of your Notification emails to txt-files before printing. If you copy and paste, there won't be any html-content.


    As to your other question 

    Another question

    Can one email be normal

    And the other email be playing text on the same form??

    Of course, I have noticed that you have already set up 2 Notification emails for that form. So, you can change the content of one to receive 2 different emails.