Conditions not working

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    Asked on February 26, 2018 at 10:53 AM

    For some reason a few auto-fill conditions are not functioning on this form. Location #'s 775, 780, 785, and 790 are not auto filling the email of the location in the field. All other 21 locations seem to be working fine. Can you help?

    1519660227Jotform email 1.png

    1519660262Jotform email 2.png

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    Answered on February 26, 2018 at 01:06 PM

    I checked your form and I have replicated the issue.

    To fix this, you need to edit your Calculate fields value and make sure to set the Letters/ characters by double clicking it. Do note, the color must change.

    Here is my screen cast after I followed the steps.

    Let us know how it goes.

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    Answered on February 26, 2018 at 02:10 PM

    Perfect!! Thanks for the help.