- ApartmentaliaAsked on February 26, 2018 at 05:35 PM
I'm sorry to bothering you so much.
I added an image on my form:
It's the whatsapp image.
But on the form online it doesn't appear.
It appears back on the pdf email confirmation.
How can I set it to appear when someone completes the form online?
Thanks a lot in advance for your help.
- JotForm SupportJed_CAnswered on February 26, 2018 at 08:09 PM
I'm testing your form and the image appears from my end. I'm viewing the form directly using your form's URL. If the form is embedded to a site, please share the us the website URL where it is embedded so we can check.
Looking forward for your response.
- ApartmentaliaAnswered on February 27, 2018 at 10:40 AM
the form is not embedded to any website.
I'm not able to see the picture when I complete the form from my computer or cell phone or table.
Thanks for your help.
- JotForm SupportJanAnswered on February 27, 2018 at 12:22 PM
Unfortunately, I was not able to replicate the issue on my desktop pc and on a mobile phone.
Desktop PC - Google Chrome
iPhone 6 - Google Chrome
Please make sure that the URL you are using is secure (https). Please try using this link: https://www.jotformeu.com/form/80525471073352.
I also cleared your form cache so that your forms will be refreshed from our servers.
Hope that helps. Thank you.
- ApartmentaliaAnswered on February 27, 2018 at 01:48 PM
Thank you Jan!
I will test it again!
Thanks for your help!