Form not showing

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    Linajones
    Asked on March 01, 2018 at 01:54 AM

    I have been having complaints about the second form I created not showing when the link is clicked and on the mobile everything looks jammed together. Please click the link on your mobile app and see for yourself, I have no way to copy and paste this. 

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    onurc
    Answered on March 01, 2018 at 03:48 AM

    Hi,

    Actually this problem occurs because of Facebook Comment box entegration. In order to fix this situation, you need to add a custom css code into your form.

    Under your form designer, there is a tab named CSS which allows you to add custom-css codes.

    The code-block that you need to add as a CSS:

    .direct-embed-widgets{

     min-height: 180px;

     



    After adding this code-block, all you need to do is to save your changes.

    1519893998Screen Shot 2018-03-01 at 11.4


    When you refresh your form on mobile device, everything must be perfect! Your form is going to be displayed after this change,

    1519894091Screen Shot 2018-03-01 at 11.4

    If you have any comment or question, please let us know.

    Kind regards.