Form not showing

  • Linajones
    Asked on March 1, 2018 at 1:54 AM

    I have been having complaints about the second form I created not showing when the link is clicked and on the mobile everything looks jammed together. Please click the link on your mobile app and see for yourself, I have no way to copy and paste this. 

  • onurc JotForm Developer
    Replied on March 1, 2018 at 3:48 AM

    Hi,

    Actually this problem occurs because of Facebook Comment box entegration. In order to fix this situation, you need to add a custom css code into your form.

    Under your form designer, there is a tab named CSS which allows you to add custom-css codes.

    The code-block that you need to add as a CSS:

    .direct-embed-widgets{

     min-height: 180px;

     



    After adding this code-block, all you need to do is to save your changes.

    1519893998Screen Shot 2018 03 01 at 11 Screenshot 10


    When you refresh your form on mobile device, everything must be perfect! Your form is going to be displayed after this change,

    1519894091Screen Shot 2018 03 01 at 11 Screenshot 21

    If you have any comment or question, please let us know.

    Kind regards.