Wrong recipient for the autoresponder message

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    Ioannis Georgiou  
    Asked on March 02, 2018 at 08:11 AM

    Please check the recipient of the following email 


    --------- Forwarded mesage ----------

    From: "JotForm" <noreply@jotform.com>
    Date: Mar 2, 2018 10:09
    Subject: We have received your response for 3o Συνέδριο Χημείας-Αίτηση Εγγραφής
    To: <ioannis.georgiou@gmail.com>
    Cc: 

     
      3o Συνέδριο Χημείας-Αίτηση Εγγραφής
     
    Όνομα Γιάννης
    Επίθετο Γεωργίου
    Ιδιότητα Εκπαιδευτικός
    Οργανισμός ΤΕΠΑΚ
    E-mail ioannis.georgiou@gmail.com
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  • Profile Image
    Kiran
    Answered on March 02, 2018 at 09:48 AM

    As I check the submission of the form and see that the autoresponder email is sent correctly to the email address provided in the form. Please let us know if you have filled the form http://www.jotform.me/form/80601452521445.

    If you have not filled the form or referring to something different, please let us know. We will be happy to help.

  • Profile Image
    Ioannis Georgiou  
    Answered on March 02, 2018 at 11:43 AM
    Hi Kiran,
    I have never filled in any form and that's why I am writing about. I
    suppose that may someone with a resemble email he typed mine by mistake.
    You may have a telephone number to call him.
    Thank you
    ...
  • Profile Image
    EltonCris
    Answered on March 02, 2018 at 12:48 PM

    Sorry, but we do not have phone support.

    Yes, that could be the problem. 

    The autoresponder notification in your form is properly configured upon checking. We suggest making a test submission on your end if you want to check the autoresponder notification.