- appearancesAsked on March 04, 2018 at 10:32 PM
I need to change the billing to anew credit card or to my checking account. Could you email me alink where I can do that. The annual paymeny is coming up on my account on 3/9/2018 and the bank changed my cc.
- JotForm Supportashwin_dAnswered on March 05, 2018 at 05:58 AM
I did check your account and found that you have paid through BlueSnap payment gateway. Please use the following instructions to log in to your BlueSnap account in order to update your credit card:
Enter your username: 1394500124859
Reset password link has been sent to your email address: firstname.lastname@example.org
(Please note, should the reset password link not work, please try it again using a different browser such as Google Chrome of Firefox)
Just so you know, Bluesnap is one of our payment processors that we use here at Jotform, so there is nothing to worry about.