help

  • brittni
    Asked on March 4, 2018 at 11:01 PM

    Hello tam trying to make an account but it keeps telling me my email isn't valid ... but it is haha . not sure what to do 

    Jotform Thread 1404665 Screenshot
  • onurc JotForm Developer
    Replied on March 5, 2018 at 5:37 AM

    Hi,

    Your email is an valid email email address. However, in your case this email address has been already taken.

    In your screenshot, error ("Email not available") indicates that your email address in use and you can not signup with already in-use email address again.

    If you have any other question and comment, please let us know.

    Kind regards!