- jluoloveAsked on March 05, 2018 at 05:15 PM
my account was disabled because i am on the starter plan and exceeded the monthly limit. But this is a new month, why hasn't my account been enabled yet?
- JotForm SupportJanAnswered on March 05, 2018 at 07:36 PM
Your account (jluolove) is currently active. I was able to open your forms properly. Here's a screenshot:
Are you referring to a different account or a different form? If yes, please let us know so that we can further check.
I cleared your form cache so that your forms will be refreshed from our servers. Thank you.