How can I enable one of my forms?

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    jluolove
    Asked on March 05, 2018 at 05:15 PM

    my account was disabled because i am on the starter plan and exceeded the monthly limit. But this is a new month, why hasn't my account been enabled yet?

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    Jan
    Answered on March 05, 2018 at 07:36 PM

    Your account (jluolove) is currently active. I was able to open your forms properly. Here's a screenshot:

    152029654503-06-zrf0c.png

    Are you referring to a different account or a different form? If yes, please let us know so that we can further check.

    I cleared your form cache so that your forms will be refreshed from our servers. Thank you.