Cancel charge

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    rallyniagara
    Asked on March 07, 2018 at 09:29 AM

    Please cancel jotform charge for March 7 from hitting my bank account. I do not wish to be in the silver package for March. I have downgraded to the free version and do not wish to be billed a second month at $39. Please confirm.

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    John_Benson
    Answered on March 07, 2018 at 11:19 AM

    As per your request, I have now downgraded your Silver monthly back to the Free account and process a refund.

    I hope this helps. Let us know if you need further assistance. 

    Thank you.