My account has been suspended. Please let me know what happened.

Fine Folks at Jotform,

I've had an account with you for over 6 years and I haven't had any issues. This is my second request to notify me why my account was suspended or if there is any remedy I can make to restore it.

Sincerely,

Carolyn Rue Gomard

I checked your account and your forms and I saw that there was a field that asks to upload driver's license. The information that belongs to form users such as password, SSN, credit card number, CVV, driver's licenses are considered as sensitive personal information. Please note that asking sensitive personal information violates our Terms of Use.  That's why I deleted this field from the form and reactivated account.

Please note that, you are required to use our Terms and Conditions or Signature widget on your forms in order to ask driver's license.

https://widgets.jotform.com/widget/signature

https://widgets.jotform.com/widget/terms__conditions

 

Form ID: 71967759284173

The guilty field:

Hi Tina,
Thank you so much for letting me know what caused it. The form is a
verification for candidates running for local office to verify that they
live in the District they are running for. We'll remove driver's license as
an option of verification.
Thank you so much for restoring our account.
Carolyn Gomard
Warm Regards,
Carolyn Rue Gomard
carolynrue@gmail.com
...

It seems you have created one more thread for same question. I have already activated your account and answered you in the following thread:   https://www.jotform.com/answers/1409826-Why-is-my-account-suspended