Some images uploaded to payment field are displayed in different orientation

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    TheTalkingCookies
    Asked on March 12, 2018 at 02:20 PM

    How can I rotate my picture image on form? When I upload it - it's rotating it to it's side and that's not how I took the picture. It's correct in m

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    Kiran
    Answered on March 12, 2018 at 03:51 PM

    I see what you mean for the images uploaded to the product fields. As I tried to clone the form and upload an image taken by a different phone/a different image, it seems to be displaying correctly. As I further research on the issue, I notice that the images are taken using an iPhone. The issue might be with the images taken by iPhone which is known as Exif Orientation tag issue. Please refer to the link below for more information on this.

    https://www.howtogeek.com/254830/why-your-photos-dont-always-appear-correctly-rotated/

    The issue seems to be occurring since you are uploading the original image. In order to fix the issue, please try saving the image by rotating and reverting or by editing it and then upload it to the payment field. 


    Hope this information helps!