Download Files

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    wyattdesigns
    Asked on March 12, 2018 at 02:30 PM

    Hello. I have a form where people can purchase a digital download of a music album. Currently, I have a condition set up to where when they purchase that album, an email is sent to them containing a link to download the album from dropbox. That, however, isn't working. People are having trouble getting it downloaded from dropbox. 

    I am wanting to find another way for them to download this file. The album file is pretty large 50-60MB so it can't be attached to a regular email. What would you suggest?

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    Adrian
    Answered on March 12, 2018 at 03:42 PM

    I suggest you contact Dropbox Support if the users are having trouble downloading the file from Dropbox.

    Another alternative is to use Google Drive or a similar service.

    Upload files and folders to Google Drive
    Share files from Google Drive