please can you close the other account for me

  • Profile Image
    Asked on March 13, 2018 at 02:25 AM

    please I opened gmail account with this with this phone number 08030999377 but I later open another email with the same phone number. and I don't even know the account name again, since then. I will just receive massage that another person has used your number so since then, I am no longer receiving messages again. request please can close the other one for me? so that I will be getting massages as usual before. please!!!!

    This is a re-post of a comment on Why Am I Not Receiving Email Notifications

  • Profile Image
    Answered on March 13, 2018 at 07:49 AM

    I have searched your e-mail in our system but I could not find any associated account with this e-mail address.

    If your old e-mail address in someone's form's notification e-mail as recipient e-mail, you can ask him/her to change your e-mail to the new one.

    If you think I misunderstood your question or you need any further help about JotForm, feel free to ask.

  • Profile Image
    Answered on July 28, 2018 at 06:43 AM
    Please I forgot my password, can you help to recover it.
  • Profile Image
    Answered on July 28, 2018 at 07:29 AM

    I have checked the mail logs for possible notifications for your email address but I can't seem to find any.

    Can you please provide us a Form URL or your web page that you have embedded your form? May we also know your account username?

    We will wait for your reply.

    Thank you.