Can you help me get back in to my account, why was it suspended?

  • Andy Waller
    Asked on March 13, 2018 at 12:03 PM

    Hey guys, we have a form on our website for people to apply to work for my paving company. My login has been suspended for some reason, and I'm about to have a bunch of potential employees sign up. Can you help me get back in to my account / why was it suspended?


  • David JotForm Support Manager
    Replied on March 13, 2018 at 1:34 PM

    Your account has been suspended due to violation of terms of use: https://www.jotform.com/help/8-Terms-of-Use 

    "Phishing. You agree that JotForm, Inc. may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining, for example: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately."

    1520962346ssn Screenshot 10

    Asking for social security numbers is not allowed. If you want to have the account reactivated, we need to delete that field first.

  • Andy
    Replied on March 13, 2018 at 4:03 PM

    Oh gotcha, okay we don't have to have that form in our application. Can you delete it so we can get back in?

  • Andy Waller
    Replied on March 13, 2018 at 4:43 PM
    Sounds great, go ahead and delete that field please.
    *Andy Waller*
    *CEO/President*
    1-888-PAVEMENT
    316-322-5135-Office
    316-322-7736-Fax
    *www.spspavement.com *
    https://www.linkedin.com/in/wallerandy/
    *Search "SPS Pavement Maintenance" on Google and read our customer
    reviews! *
    ...
  • David JotForm Support Manager
    Replied on March 13, 2018 at 5:26 PM

    We have deleted that field, and reactivated your account. Your form is now available to be used.