system slow

  • cheapo
    Asked on March 13, 2018 at 1:27 PM

    Clone of (01) 2/25/18- New Working from test Brooklyn Pizza

    Unfortunately your form program is not running smoothly anymore, I am a paid member and i have multiple forms, As we develop forms its going very slow almost 7 seconds in between adding elements and saving, This happens in the "build section" of the program.

    Also we have an error message that pops up when we try to preview a for continuosly1520961787Untitled Screenshot 10

    NOTE: We have several different computers at different locations with the same exact slowness.

    So if you can please review my account and come up with a solution to my frustrating problem i would really appreciate it. 

    Thank you, Robert

  • David JotForm Support
    Replied on March 13, 2018 at 2:37 PM

    We had a brief period where one of our servers was experiencing rather high traffic but that has been resolved.  Forms should no longer have any extraordinary delay.  If there is still any slowdown or unavailable errors being produced, let us know which form and we will take a closer look.