Save and Continue Later Feature, does it expire?

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    fmquality
    Asked on March 13, 2018 at 02:35 PM

    Hello,

      I have an overtime form that supervisors fill out almost daily but love the option that they can save and return later on the form. However, one supervisor noticed that after a day, all this information was gone that he had inputted the day before. I looked up these feature and from what I gathered this feature has a 24 hour expiration, is this correct?


    I also viewed another option which would be creating two forms and making one the first form and a main form. But in this same article, it mentioned this was a great option for forms with 10 pages or so.


    In your opinion, would 2nd option fix my problem? I would like information to last more than 1 day for our supervisors to keep implementing their daily overtime and at least be able to submit it weekly. 


    Thanks

  • Profile Image
    TREVON
    Answered on March 13, 2018 at 03:35 PM

    If you need your form data to be stored for more than 24 hours so that your users can fill data later the second option would work in your case. Below is a guide.

    https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later

    This is because  form Auto-fill method only stores data for 24 hours in the browser cache as explained in the guide below.

    https://www.jotform.com/help/227-How-to-Enable-Auto-Fill-on-Forms

    Kindly note with Save Forms and Continue later method, the data is stored for 90 days as long as user uses the URL in the auto-responder