Can we combine 2 accounts

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    EDSjags223
    Asked on March 14, 2018 at 05:13 PM

    We have 2 accounts which have form links out published on our website.  Can we combine the accounts and have those links still work to point to the newly filed form?

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    Mike
    Answered on March 14, 2018 at 08:07 PM

    Yes, this is possible. If you use the default form links, they will now be changed. However, if you use the custom form links, they will be updated with the new account name.

    You have two options to transfer the forms:

    1) Do this yourself by dragging and dropping the form to the shared folder. See the 'Option #3 - Transfer Form Ownership as a Sub-Account User!' section in the next guide.

    How to transfer or share forms and data with another account

    2) Submit a transfer request from the form owner's account. Provide us with the form links/names and the destination account name.