- jdiedrichAsked on March 15, 2018 at 04:31 PM
We just bumped up our rate plan to allow for more submissions. We were almost maxed out at the 15th of the month with 9 submissions this month. Can we drop back down to a $19.95 plan the fist of the month and then see if we max out later in the month. If we max out, we'd then bump back up to the $39.00 for 100 submissions.
- JotForm SupportWelvinAnswered on March 15, 2018 at 05:37 PM
Yes, you can. You can always upgrade then downgrade anytime you want to. The only issue here is the cancellation and prorations. You pay the subscription via Paypal, and Paypal is manual to our end. It needs to be requested and manually calculated. If you want this to be automatic, we suggest paying by credit card the next time.