- conradk32Asked on March 15, 2018 at 05:08 PM
This problem has continued to occur and I need for it to be fixed before I cancel my subscription completely. I thought the views were spiking because I had the html working file open where the webpage is embedded, but I made sure to close out the page after editing and it still spiked the views.
Please advise.Page URL:
- JotForm SupportWelvinAnswered on March 15, 2018 at 06:06 PM
You are the only user who reported this case to us, and as far as I remember, we do not have this issue before, so this must be an isolated case. We've mentioned the possible causes, so you might want to check.
In the meantime, I suggest blocking user agents from accessing the page or all pages where you have the forms embedded. That might help.
- JotForm SupportWelvinAnswered on March 15, 2018 at 06:12 PM
By the way, I reset your limit but it keeps on going up high. I will investigate further, and let you know.
- JotForm SupportWelvinAnswered on March 15, 2018 at 06:48 PM
Ok. Looking at it, I think it's all good now. I see no increase in the views count.