My form has a sudden spike of views and I have exceeded my limit

  • conradk32
    Asked on March 15, 2018 at 5:08 PM

    This problem has continued to occur and I need for it to be fixed before I cancel my subscription completely. I thought the views were spiking because I had the html working file open where the webpage is embedded, but I made sure to close out the page after editing and it still spiked the views.

    http://tchdrillers.com/application

    Please advise.

    Jotform Thread 1416686 Screenshot
  • Welvin Support Team Lead
    Replied on March 15, 2018 at 6:06 PM

    You are the only user who reported this case to us, and as far as I remember, we do not have this issue before, so this must be an isolated case. We've mentioned the possible causes, so you might want to check. 

    In the meantime, I suggest blocking user agents from accessing the page or all pages where you have the forms embedded. That might help. 

  • Welvin Support Team Lead
    Replied on March 15, 2018 at 6:12 PM

    By the way, I reset your limit but it keeps on going up high. I will investigate further, and let you know. 

  • Welvin Support Team Lead
    Replied on March 15, 2018 at 6:48 PM

    Ok. Looking at it, I think it's all good now. I see no increase in the views count.