The form terms is missing in the email notification I received

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    Asked on March 17, 2018 at 04:55 PM

    Hi- I find your product to be the best out there- however, there is an issue. I created a doc that has name, date and signature information. I then added content in the body of the for the client to sign off if they agree. Once it has been submitted, i receive a confirmation with the body of the email missing with what they are agreeing to.

    Also, is there a way for them to enter an email to receive a confirmation of what they are signing? 

    Thanks Elvin

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    Answered on March 17, 2018 at 05:50 PM

    By default, texts, headers, and images are not included in the email template. You will have to manually add them to the email body. You can use the table tools to add a row for these fields:


    Another option would be to enable the PDF Attachment in the Advanced tab.


    But to show the fields, you need to check Show Headers and Texts on the submissions page settings:


    I have moved your second question to a new thread, here