Why my form is frozen when previewing it?

  • itgimelb
    Asked on March 21, 2018 at 1:32 AM

    hello,

    Im not sure what is whappening but my form is frozen when I open it. Any idea how to solve it? 

    https://form.myjotform.com/80732274523555

    Thanks


    Page URL: https://form.myjotform.com/80732274523555
  • Nik_C
    Replied on March 21, 2018 at 5:10 AM

    I'm afraid that your form just has a lot of fields and a lot of conditions (195), which affects the Browser performance.

    You have 795 fields in your form:

    1521623322Screen Shot 2018 03 21 at 10 Screenshot 10

    Which is too much. My advice is to break your form in at least 2 or 3 forms since Browsers cannot handle that many fields (that's why it will load so slow).

    Let us know if you have any further questions.

    Thank you!